Assist in planning, developing, and implementing of community health education activities, such as workshops, radio and other behavioral programs
Participate in community outreach events including health fairs and other events to promote health practices and CBWCHC services
Connect patients and community members to CBWCHC resources, services, and care as appropriate
Managed appointment scheduling and patient registration for new and returning patients by answering incoming calls, booking appointments, and conducting follow-up communications while maintaining CBWCHC customer service and quality standards.
Support the development and adaption of health education materials in variety of formats, such as factsheets, newspaper, social media and health blogs.
Assess education needs from patients and communities, maintain accurate records of educational activities and prepare project reports
Conduct translation activities like document or material translation and translation review
Support the Health Education and Engagement team in special events and projects
Flexibility to work in Manhattan and Queens sites required
Flexibility to work weekends or nights as needed
Perform other duties as assigned
Bachelor's degree in Health Education, Public Health, Behavioral Science or related field
Bilingual in English/Chinese required, English/Chinese-Mandarin is preferred
Excellent communication, written and counseling skills
Customer service experience preferred
Experience working with people of various age groups (children, teens, seniors) in health care or social services
1-3 years of experience working in a health-related field, preferably in the Chinese and/or Asian American community
Medical insurance
Employer-paid dental, vision, disability and life insurance
403(b) retirement savings plan
Flexible spending accounts for transit, parking, health and dependent care
Paid time off (28 days for the first year of employment)
Employee Assistant Program
Employee Discount Programs
Tuition reimbursement for eligible employees, and
The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program
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